"Very efficient and friendly driver. "
"Absolutely awful - they went to the wrong hotel to collect despite the information being correct, only send one taxi instead of two, again despite two being requested so an Uber had to be ordered to bring the remaining guests, which then caused everyone (including clients that we were entertaining) to be 20minutes late to an event. NOT impressed - will never use again."
"The driver was late picking up, tried to refuse to take my snowboard and then on return they did not show up. Had to make a number of calls to get picked up one hour later in the rain.
Complained but advised that it was ok because they turned up in the end.
I have asked my credit card provider to reverse the charge.
Terrible experience overall."
"The taxi was a little late (15 minutes) and the only contact details I could find indicated that I should ring a number in Amsterdam!!
However, when it did turn up everything went very well."
"It was good but the driver didn’t know the house number so I had to go and find his car up the road."
"Driver was on time, polite and no problem with finding my home"
"The only downside was the driver on the first journey didn't help with our luggage "
"Much too expensive to book online. Ordered taxi over the phone for return journey and it was nearly half the price! Won't be doing this again."
"Great service. Clean vehicle and pleasant driver"
"easy to use and fast response"
"Very quick and convenient, just a little bit expensive"
"Nice and straightforward "
"Booking process very easy."
"The timer is really stressing! Needed to find some info + wanted to double check so everything was correct and got really stressed by the timer. "
"Booking details reset when reviewing, there's actually 2 of us tonight, not 1"
"All very professional and quick. Hoping the taxi service is as good. "
"Tell us about your booking process experience.."
"Very efficient and friendly driver. "
"Absolutely awful - they went to the wrong hotel to collect despite the information being correct, only send one taxi instead of two, again despite two being requested so an Uber had to be ordered to bring the remaining guests, which then caused everyone (including clients that we were entertaining) to be 20minutes late to an event. NOT impressed - will never use again."
"The driver was late picking up, tried to refuse to take my snowboard and then on return they did not show up. Had to make a number of calls to get picked up one hour later in the rain.
Complained but advised that it was ok because they turned up in the end.
I have asked my credit card provider to reverse the charge.
Terrible experience overall."
"The taxi was a little late (15 minutes) and the only contact details I could find indicated that I should ring a number in Amsterdam!!
However, when it did turn up everything went very well."
"It was good but the driver didn’t know the house number so I had to go and find his car up the road."
"Driver was on time, polite and no problem with finding my home"
"The only downside was the driver on the first journey didn't help with our luggage "
"Much too expensive to book online. Ordered taxi over the phone for return journey and it was nearly half the price! Won't be doing this again."
"Great service. Clean vehicle and pleasant driver"
"When I rang to order my taxi I could tell man wasn't listening g to me as be kept talking to someone else in background. Taxi did not Arrive and I had to catch another train an hour later. Was being met at other end so it inconvenienced my friend picking me up. Would never use this company again. Appalling!"
"What a ridiculous charge £79 for 4 miles "
"Polite telephone operators, prompt cab arrival, good price and friendly driver! Good service :)"
"I got hit by a card fee of over £3.50 for a £76.50 booking. That's a 5% fee. Could you tell me why I am getting passed on a 5% fee for processing a Visa credit card? I thought most merchants got around 1-2.5% fees. If it's not just for the card, then perhaps it should be marked as such so that people like me don't get confused by the addition of a fee at the last minute.
Thanks. "
"Awfull!!!!!!
I did book a taxi (12noon) for at 9pm service.
The worse customer service from call center
Taxi arrived 25 min late"
"I'm a French student and I live between Paris and Bristol . I've always used taxi Bristol to go to the airport and to take me back home . I've never had a single complain until now . But this time I had the worst driver ever . He didn't help me with my heavy suitcases like the previous drivers did . He used his phone while driving , didn't respect the speed limits , didn't slow down on humpbacks . It was a very uncomfortable ride and I didn't feel safe at all "
"Quote made me laugh. Will try uber"
"i have reserved today(morning) a taxi for 11:30 from Bristol Bus Station going to Victoria Street 38.I was there on time but no taxi to be found,i called your operator at 11:35 trying to find out what is going on.A lady answeared and she told that the driver is not coming because he is busy and that i should take another taxi,no sorry ,i've asked her why no one called me to tell me not to wait for nothing!??she hanged up,very rude attitude!had an important metting to get to was very upseting!!!"
"More than double quoted price. £25 for 4 miles! Complete rip off, driver didn't have a clue and got lost. No meter. Absolute Cowboys. Called to complain and they didn't care. I'm a trading standards lawyer so will be taking steps to prosecute "
"Booked a taxi the night before for an early morning pick up and paid by card only to find out before I leave in the morning thaty booking had been cancelled. The cancellation only came through at 2am so there was no way I could have made another plan. Poor poor service. I would not recommend this company."
